DIY Pro Grout Kits is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

 

1. Who We Are

DIY Pro Grout Kits
United Kingdom
Email: staffs_wfts@hotmail.com

We are the data controller responsible for your personal information.

 

2. What Information We Collect

We may collect the following information when you:

• Place an order

• Fill in a contact form

• Subscribe to updates

• Browse our website

This may include:

• Name

• Billing & delivery address

• Email address

• Phone number

• Payment details (processed securely via third-party providers)

• IP address and website usage data

 

3. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Respond to enquiries

• Provide customer support

• Improve our website

• Comply with legal obligations

We do not sell or rent your personal data to third parties.

 

4. Payments

All payments are processed securely through our payment providers. We do not store full card details.

 

5. Data Sharing

We may share your data with:

• Delivery companies

• Payment processors

• Website service providers (e.g. Wix)

Only where necessary to fulfil your order.

 

6. Data Retention

We retain order information for accounting and legal purposes as required by UK law.

 

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction

• Request deletion (where legally possible)

• Object to processing

To exercise these rights, please contact us at:

📧 staffs_wfts@hotmail.com

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8. Cookies

Our website may use cookies and analytics tools to improve user experience.

You can control cookie settings through your browser.

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9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page.

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